8tk71's Privacy Policy

1. Introduction and Definitions

8tk71 ("we", "our", "platform") provides a trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information when you use our website, applications, and related services ("Services").

The key terms used in this policy are defined below:

• Personal Information: Any information that can directly or indirectly identify you, such as your name, email address, mobile number, or financial details.
• Processing: Any action performed on information, such as collection, recording, organization, storage, modification, retrieval, use, or deletion.
• Data Controller: 8tk71, the entity that determines the purposes and methods of data processing.
• User: Anyone who uses 8tk71's services or creates an account.

2. Information We Collect

8tk71 collects various types of information to operate its services smoothly. The categories of information collected are described in detail below:

2.1 Registration and Identity Information

When you create an account, we collect your name, date of birth, national ID or passport number, residential address, email address, and mobile phone number. This information is essential for verifying your identity and managing your account.

2.2 Financial Information

To process transactions, we store your preferred payment method (bKash, Nagad, Rocket, or bank transfer), the associated account number, and your transaction history. All financial information is stored in encrypted form.

2.3 Usage Information and Gaming Data

We collect your gaming activity, betting history, preferred game categories, session duration, and win/loss history. This information is used to improve your experience and ensure responsible gaming.

2.4 Technical Information

Your device's IP address, browser type and version, operating system, device identifier, the time and date you accessed our site, and which pages you visited are collected automatically.

3. How We Collect Information

8tk71 collects information in the following ways:

• Directly Provided: You provide information directly when you fill in a registration form, make a deposit, or contact customer support.
• Automatic Collection: Your browsing behavior and device information are collected through cookies, log files, and similar tracking technologies.
• From Third Parties: Necessary verification information may be obtained through identity verification services and payment processors.

4. Use of Information

We use the information collected for the following legitimate purposes:

4.1 Account and Service Management

Your information is used to create and manage your 8tk71 account, ensure login security, process deposits and withdrawals, and manage bonuses and promotions credited to your account.

4.2 Identity Verification and Fraud Prevention

We use information to verify your identity and to prevent financial fraud, money laundering, and other illegal activities. This is essential for the security of all users.

4.3 Customer Support

Our 24/7 Bengali live chat support team uses your information to resolve your issues and handle complaints.

4.4 Responsible Gaming

Information is used to monitor your gaming behavior, identify possible signs of addiction, and recommend setting limits where necessary.

4.5 Communication and Service Improvement

Information is used to send account-related notifications, transaction confirmations, and to gather your feedback for improving our services.

5. Sharing Information with Third Parties

8tk71 does not sell or rent your personal information. However, information may be shared with trusted third parties in the following limited circumstances:

• Payment Processors: Necessary information is shared with the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, and bank transfer.
• Identity Verification Services: Information may be shared with authorized verification service providers to complete the KYC (Know Your Customer) process.
• Legal Obligations: Information may be disclosed in accordance with a lawful order from a competent authority or court.
• Technology Service Providers: Cloud storage, cybersecurity, and software maintenance providers may have limited access to information under strict confidentiality agreements.

All third parties are required to comply with the standards of this privacy policy and may not use your information for any additional purpose.

6. Cookies and Tracking Technologies

The 8tk71 website uses cookies and similar tracking technologies. The types of cookies we use are:

6.1 Essential Cookies

These are necessary for operating the service, such as maintaining login sessions and ensuring security. These cookies cannot be disabled.

6.2 Functional Cookies

These remember your preferences and settings, such as language preference and account settings. These cookies personalize your experience.

6.3 Analytics Cookies

These help us understand how users use the site, which pages are visited most, and where improvements are needed. This information is analyzed in aggregate.

Most browsers offer options to control cookies. However, disabling cookies may cause some services to not work correctly.

7. Information Security and Protection

8tk71 gives the highest priority to protecting your personal information. We apply the following security measures:

• SSL/TLS Encryption: All data transfers between our website and your browser are protected by industry-standard encryption.
• Database Encryption: All sensitive information stored is kept in encrypted form.
• Access Controls: Only authorized staff have access to specific identity information, and all access is logged.
• Regular Security Reviews: Our systems undergo regular security audits.
• Two-Step Verification: The option to add an extra layer of security to your account is provided.

8. Data Retention Period

We retain your information only for as long as necessary. Retention periods are determined according to the following policy:

• Active Account Information: Retained for as long as the account remains active.
• Closed Account Information: Certain information may be retained after account closure to fulfill legal obligations.
• Transaction Records: Financial transaction information is kept for the period required by applicable regulations.
• Technical Logs: Generally deleted automatically after a defined operational period.

When the retention period ends, information is securely deleted or anonymized.

9. Your Rights

As a user of 8tk71, you have the following rights:

9.1 Right of Access

You have the right to know what information we hold about you and to receive a copy of that information.

9.2 Right to Rectification

You have the right to request correction of any inaccuracies in your information. This can be done through account settings or via our support team.

9.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal or regulatory obligations.

9.4 Right to Restriction of Processing

You may request that the processing of your information be restricted in certain circumstances.

9.5 Right to Portability

You may request your information from us in a structured, machine-readable format.

To exercise any of the rights above, email [email protected] or contact our 24/7 live chat.

10. Protection of Minors

8tk71's services are for persons aged 21 and over only. We do not knowingly collect any personal information from minors.

An age verification process is in place during registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted. If you become aware that a minor is using the service, please contact us immediately.

11. Policy Changes

8tk71 reserves the right to update this privacy policy from time to time. In the event of changes:

• The "Last Updated" date at the top of the policy will be changed.
• For significant changes, a notification will be sent to your registered email.
• Continued use of the service after any changes will be considered as your acceptance of the updated policy.

We recommend you periodically re-read this policy to stay informed about the latest changes.

12. Contact

If you have any questions, concerns, or requests about this privacy policy, please contact us: